Privacy policy

Who is responsible

VALMONT BERG LTD is responsible for personal information collected through valmontberg.com. Contact us through our contact form or at our registered office about this policy or your information.

Information we collect and why

Our enquiry form collects your name, email address and message. We use them to respond, understand the service you need and take steps you request before entering a contract. Please do not submit bank details, live customer records or sensitive personal information.

Our hosting and security systems may process technical request records, including IP addresses, browser information and timestamps, to operate and protect the website. This supports our legitimate interests in a secure and reliable service. These sites do not run optional visitor analytics or marketing trackers.

Service providers and transfers

Hosting, database, communications and professional service providers may process information for these purposes. We do not sell enquiry data. Information may also be disclosed when required by law. Where international transfers require safeguards, the applicable transfer arrangements must be in place.

Retention and client information

We keep enquiry records for as long as reasonably needed to handle the request, manage the relationship or meet legal and record-keeping requirements. You can ask us to review or delete your enquiry. Any later processing of your customers’ records is governed by the agreed service scope and appropriate data-processing terms.

Your rights

Depending on the circumstances, you may request access, correction, deletion, restriction or portability, or object to processing. We may need to verify your identity. You can also raise a concern with the UK Information Commissioner’s Office.